Voter Database Specialist (Data Entry Specialist)

CAREER DESCRIPTION

VOTER DATABASE SPECIALIST
(Data Entry Specialist)

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective June 28, 2024 - 4.25% increase

Effective June 27, 2025 - 4.00% increase

Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization.

OPEN TO THE PUBLIC

This recruitment will establish an open eligible list that will be used to fill current and future Voter Database Specialist (Data Entry Specialist) vacancies. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY
This recruitment will be open for a minimum of five (5) business days and will remain open until

Monday, December 4, 2023, at 11:59 pm (PST)

Qualified applicants are encouraged to apply immediately.

COUNTY OF ORANGE
The County of Orange is California's third most populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives.

REGISTRAR OF VOTERS
The Registrar of Voters , a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions, and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.8 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California, and local jurisdictions. The Registrar of Voters' staff includes 54 full-time employees and numerous extra-help employees who support various election-related positions representing the broad spectrum of Orange County's population. The department is responsible for all components of election management.

The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative, and a strong dedication to customer service.

THE OPPORTUNITY
Data Entry Specialists are characterized by their primary responsibility for the production of keyboard entries of data from a wide variety of source documents. This position is part of a team that is responsible for maintaining a database of voter registration records. Incumbent provides public-facing customer service by completing data requests, reviewing applications, processing payments, and answering FAQs, both at the front desk and through inquiries about the work performed.

Incumbents are expected to apply considerable knowledge of complex data systems to independently extract and process data for entry and updates to a database. This class is distinguished from the Data Entry Technician class by the greater complexity of data extraction and coding and a greater emphasis on high-speed data entry.

Please note that this position will require you to work overtime as needed during the election season, including weekends, weeknights, and/or holidays.

DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES

The ideal candidate will have experience and/or background working in an elections office type of setting or experience with voter database systems. It is preferred but not required that candidates possess six (6) months of election experience. In addition, the successful candidates will possess the extensive knowledge and/or experience in the following core competencies:

TECHNICAL KNOWLEDGE/EXPERIENCE

• Inputting data into various programs and formats at a high rate of speed and accuracy
• Entering, querying, and generating a wide range of information from various data sources.
• Extracting data from documents of dissimilar formats and formatting and generating a wide variety of reports, charts, and graphs.
• Memorizing and using complex systems of information codes.
• Understanding the procedures and regulations governing data entry

ORAL/WRITTEN COMMUNICATION SKILLS

• Demonstrating the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure
• Listening attentively and understanding the communication of subordinates, supervisors, the public, and managerial staff
• Reviewing, evaluating, and summarizing data trends and potential problem areas in writing

RELATIONSHIP SKILLS

• Establishing and maintaining cooperative working relationships with peers, supervisors, managers, vendors, and, the public
• Generating enthusiasm and motivating others to act in support of a program's objectives
• Training seasonal staff on processes and procedures

MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the Data Entry Specialist classification.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS
Physical Conditions: Vision sufficient to read standard text, fine print, and various handwritings and to view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to stand, sit, walk, stoop and bend routinely to perform daily tasks; ability to sit for prolonged period of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment such as a stapler, telephone and photocopy machine.

Mental Conditions: The ability to independently reason logically to reach conclusions and decisions; possess the ability to remain calm and appropriately focused on different interpersonal situations.

Environmental Conditions: Ability to work in an office environment and work with changing priorities, deadlines, and multiple assignments concurrently.

RECRUITMENT PROCESS

Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants who meet the qualifications listed in the job bulletin will be referred to the next step.

Online Assessment: (Weighted 100%)

Candidates will be invited to participate in an online assessment covering job-related items. The candidates with the most competitive scores will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List
Once all assessment(s) have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

ADDITIONAL INFORMATION

Please see below for important information regarding COVID-19-related requirements.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click h ere to see the latest guidance for more details.

EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS:Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Samantha Polanco (714) 834-7338 or Samantha.Polanco@ocgov.com

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 12/4/2023 11:59 PM Pacific